Managed IT from L1 to L3
We handle full or partial IT operations from day-to-day user issues through network and server tasks for SME and enterprise environments.
Managed IT
Comprehensive IT operations and support, from end-user assistance to server and endpoint infrastructure. Our goal is to ensure stable, secure and predictable operations through documented and controlled processes.
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We handle full or partial IT operations from day-to-day user issues through network and server tasks for SME and enterprise environments.
FAQ
It suits SME and enterprise environments that need continuous user and infrastructure support while outsourcing part or all of the technical operating responsibility.
The scope can include L1 helpdesk and endpoints, Microsoft 365 and access, networks and Wi-Fi, firewall/VPN, Windows/Linux servers, storage, virtualization, backup and monitoring.
Yes. A takeover normally starts with an assessment, access and documentation review, followed by defining responsibilities and operating processes.
Remote and on-site support can both be included in the agreed service scope depending on the environment and requirements.